2024 Guide to Local Courier Services in Singapore

Congrats for moving your company online! The next critical stage is to make sure that your products are delivered on time to customers in Singapore and other locations after your online store is operational, your payment gateway is set up, and your marketing and operations plans are in place.

Customers anticipate speedy delivery of their products in the fast-paced e-commerce world of today, where features like door-to-door or same-day delivery, reasonable postal costs, online tracking, and safe packaging are the norm. 

Although you might not have direct control over delivery, it is still an extension of your brand and service expectations. For this reason, it's essential to make sure that your products are delivered on schedule and in top shape in order to boost client satisfaction and promote repeat business. Same day delivery at your disposal for your clients. Companies like Amazon or HelloFresh have already started, compete with them. Learn from local study cases such as Momo.

Why limit your business to just one courier service when you can have access to multiple reliable options all in one platform? 

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With Kosmo, you can streamline your delivery process and provide your customers with a variety of shipping options that suit their needs.

Kosmo partners with top-rated courier services in Singapore, offering excellent customer service, affordable postage rates, and even international shipping. 

Rather than limiting yourself to just one courier, explore the benefits of working with multiple options to ensure the best service for your customers. By using Kosmo, you can simplify your shipping process and focus on growing your business.

Top 4 Courier Services to Consider for Your Business Needs in Singapore

As an online business owner, choosing the right courier service is crucial to ensure customer satisfaction and retention. With several courier services available in Singapore, it can be overwhelming to select the best one. However, understanding your customers' preferences and needs can help narrow down the options.

Express/Same-Day Delivery

Ideal for perishable goods and forgetful folks.

For those who deal with perishable goods or need to send urgent parcels, opt for express or same-day delivery. This service guarantees delivery within a few hours, ensuring that your items reach their destination promptly. Express delivery is an excellent option for food businesses, such as home bakers and restaurants, as it allows them to provide hot and fresh food to their customers.

Standard/1-3 Day Delivery

A cost-effective option for not-so-urgent deliveries.

For non-urgent deliveries, standard courier services are the way to go. These services usually deliver within 1 to 3 days, making it an affordable option while still ensuring timely delivery. Additionally, most standard courier services include tracking and delivery updates, keeping both the sender and recipient informed about their parcel's whereabouts.

Custom Delivery: Ideal for special requests and fragile items.

For fragile or specialized items, custom delivery is the best option. You can contact your courier service provider directly and customize your delivery based on your specific requirements. This allows you to negotiate a fair quotation and ensure that your parcel is handled with the utmost care.

Door-to-Door Delivery and Instant Delivery: Convenient and fast options.

Door-to-door delivery in Singapore and instant delivery services are excellent options for customers who prioritize convenience and speed. Door-to-door delivery guarantees that the courier service will pick up the parcel from your doorstep and deliver it to the recipient's address. Meanwhile, instant delivery offers same-day delivery options and can be a great alternative to express delivery for those who require their items to be delivered promptly.

By selecting the right courier service in Singapore that offers excellent customer service, affordable postage rates, and timely delivery, you can enhance your customers' satisfaction and encourage them to return to your store.

What Local courier provider should you use in Singapore?

For those looking for same-day pick-up and delivery in Singapore, we have compiled a list of the best courier services. Some of them even offer 2- or 3-hour instant delivery for perishable or hot food items, or for businesses that need to get their products to customers as quickly as possible.

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Find below some example of local couriers regardless of your needs:

GrabExpress and same day delivery

Utilizes its network of motorbike and car delivery fleets, offers same-day delivery from 8 am to 11 pm. Real-time tracking is available through the Grab app, and you'll receive photo proof of delivery and an email receipt.

LalaMove - Regardless of your needs

With the simple-to-use Lalamove app, you may locate a driver to deliver your delivery in 55 minutes or less, with a basic charge as low as $10. Lalamove has you covered with their reasonably priced and dependable services whether you need to deliver a paper or a package weighing under 8KG.

Lalamove, on the other hand, goes above and above by providing extra services like delivering lunch from your preferred hawker stall or running errands for you within two hours. Therefore, trust Lalamove to manage any time-sensitive deliveries the next time you're trapped in the office.

iXpress Logistics and same day delivery

offers a variety of same-day delivery options, from 60-90 minutes to delivery by 10 pm, for parcels weighing up to 109kg. Delivery rates are based on distance and weight, with cheaper rates available for members.

Pickupp - Express and Same Day Delivery

Their corporate plan offers cheaper delivery rates for those who require a minimum of 30 deliveries a month, with express and same-day delivery options available. Their individual plan also offers both express and same-day delivery options, with rates varying based on weight, dimensions, and distance.

Gogox and GetVan for bulky products

For those looking to deliver large or bulky items, GetVan Goods and GOGOX are two great options. GetVan's rates start at $25 for regular-sized items, while GOGOX offers a range of vehicles for items weighing up to 5,000kg. Additional fees may apply for driver manpower or deliveries to restricted zones.

All of these courier services offer online booking and tracking, as well as email receipts and delivery notifications.

How to pick the ideal courier service for your company's requirements 

With the help of Kosmo Delivery API platform, you can quickly find courier services that meet your needs and compare and book them, saving you both time and money.

By using the Kosmo platform, you can obtain special prices and savings in addition to streamlining the courier selection process. Additionally, our platform is user-friendly and simple to use, allowing you to concentrate on managing your business instead of fretting about logistics.

Making the appropriate courier service selection is essential to the success of your company. 

Save plenty of hours choosing the best courier with Kosmo’s Shopify App.

Focus on your business, Kosmo will handle your orders.

Kosmo - Your One-Stop Platform for All Local Couriers in Singapore

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If you are a growing business in Singapore that offers local delivery, you need a reliable courier service that offers affordable rates, multiple delivery options, and automation to streamline logistics. That's where Kosmo comes in! With Kosmo, you can get all the top local couriers in Singapore in one platform, making it easier and more efficient for you to manage your deliveries.

Save on delivery fees 

By comparing multiple couriers on Kosmo, you can choose the cheapest delivery option for your business, potentially saving up to $5 per delivery.

Offer multiple delivery options

With Kosmo, you can offer your customers instant, same-day, standard, and even door-to-door delivery options without the hassle of integrating and interacting with multiple delivery companies.

Automation

Kosmo's workflows allow you to streamline your logistics and focus on your customers. The auto-reassign logic ensures that all orders are safely delivered without the need for manual monitoring.

Customization

Kosmo can be easily customized to fit your business requirements. From simple "delivery from store" to complex operations, Kosmo can help you reduce costs and time. The modular customer communication tools, such as notifications and tracking links, offer a unique delivery experience to your customers while reducing the number of contacts to the help center.

Integrating with Kosmo means you can enjoy lower delivery fees, multiple delivery options, automation, and customization. 

Contact us now to integrate and learn more about how Kosmo can help your business grow.