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Optimize, manage & track

your

last mile

Access the most reliable last mile delivery tech. Create routes and autodispatch to drivers. Capture proof of delivery and send updates to your customer.
Trusted by the most successful delivery operators

You #1 Retail Logistics Software

Last mile tech for your fleet

Access the most reliable last mile delivery tech. Create routes and autodispatch to drivers. Capture proof of delivery and send updates to your customer.

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Trusted by the most successful delivery operators

"Managing a complex supply chain requires robust software solutions, and this last mile delivery software delivers on all fronts. From order tracking to route optimization, it covers every aspect of the delivery process seamlessly. The analytics dashboard provides valuable insights that have helped us make data-driven decisions to improve our operations continually. Highly impressed!."

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Riduan
Ops at Sakae Sushi

Streamline your Last Mile Delivery with a Retail Logistics Software

Automatically import your orders

Easily import orders from an excel file, your e-commerce platform or our easy to use APIs.

Upload spreadsheet
Connect to Shopify or other platforms
Integrate to our API

Create optimized routes

Save hours every day by saving time on manual route creation. Our AI powered optimization platform can create optimal routes considering all your order constraints, including delivery windows, capacity and more.

Create optimized routes
Schedule and plan deliveries

Auto-assign to drivers

Kosmo let's you assign orders to your own drivers, to a group of local drivers you work with via chat apps or to national 3rd party courier services. Either manually or auto-dispatch to automate your whole delivery operations.

Own drivers
3rd party courier
Connect to local fleets

Track everything in real time

We provide you all the tools to see live issues and take actions to solve them. Benefit from real-time tracking and ensure proof of delivery capture. Customers are informed in real-time about the order status and ETA.

Real-time driver location
Keep customers informed
Capture proof of delivery
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A Retail Logistics Software made for You

The Kosmo platform helps connect all the pieces together, allowing you to streamline your delivery processes. For the first time, you can leverage the tools of the big delivery companies.

For Dispatchers
Plan and optimize routes easily. Assign manually or define auto-dispatch rules. Monitor all your deliveries and leverage our issue management triggers to solve live issues.
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Mobile App for Drivers
Send orders and routes to drivers or blast orders to small fleets. Drivers get all information in the app and have ready to go optimize routes. Real-time location and proof of delivery.
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Delight Customers
Automated customer notifications keep them informed about order status and ETAs. Reduce your support inbound chats and make customers happy with a superior experience.
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All the features to manage your delivery in One App

Live Tracking & Updates

We create consistent and predictable tracking experiences that keep you and your customer updated.

Auto-Dispatch

Automate your order allocation with our flexible in-house algorithm. Assign to in-house drivers or 3rd party couriers.

Route Planning

Save time and money by creating efficient routes automatically with our AI based optimization engine.

Route Optimization

Trust our routing engine to define the best routes for your deliveries. Save up to 40% per order with smart routing.

Driver App

Easy to onboard and use driver app. Drivers get optimized routes, can capture proof of delivery and share live location.

Live Support

No more calling unreachable customer service agents from multiple couriers. We take care of every order that flows through our platform.

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The Importance of a Retail Logistics Software

Retail logistics software is essential for modern businesses seeking efficiency and customer satisfaction.

It optimizes order management, tracks inventory across multiple locations in real-time, and enhances delivery route planning to minimize costs. By providing real-time updates to customers, it improves transparency and satisfaction.

The software also offers valuable analytics for informed decision-making, ensures compliance, and integrates seamlessly with existing systems like ERP and CRM.

Implementing retail logistics software is crucial for optimizing operations, reducing costs, and delivering exceptional customer experiences in today's competitive retail landscape.

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6 Main Features of a Retail Logistics Software

1. Time Window Management: Efficiently manage customer time windows and ensure product availability in distributor warehouses to meet customer expectations.

2. End-to-End Delivery Monitoring: Track product delivery throughout the supply chain, from warehouse to customer, with personalized notifications and alerts for real-time updates.

3. Automated Delay Notifications: Automatically inform customers of delivery delays caused by supply chain incidents, ensuring transparency and proactive communication.

4. Real-Time Geolocation: Instantly geolocate new customers upon order receipt and track fleet movements for accurate delivery tracking and route optimization.

5. Exception Management: Receive alerts and information on rejected deliveries, partial shipments, or defective products to quickly resolve issues and maintain service standards.

6. Logistics Process Outsourcing Evaluation: Evaluate current logistics outsourcing for transport and distribution, gaining insights into associated costs for informed decision-making and optimization.

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6 Analytics of a Retail Logistics Software

1. Customer Relationship Management (CRM): Maintain detailed customer profiles and purchase histories to personalize interactions and tailor marketing strategies.

2. Omni-Channel Integration: Seamlessly integrate online and offline sales channels to provide a unified shopping experience and optimize inventory management.

3. Promotion and Loyalty Programs: Design and manage promotional campaigns and loyalty programs to attract and retain customers, leveraging data-driven insights.

4. Analytics and Reporting: Utilize robust analytics tools to track sales trends, monitor inventory turnover rates, and optimize pricing strategies based on real-time data.

5. Feedback and Review Management: Capture customer feedback and manage online reviews to improve products and services, fostering trust and loyalty.

6. Predictive Analytics: Forecast demand, anticipate customer preferences, and optimize stock levels using predictive analytics, enhancing operational efficiency and profitability.

Case Studies

The Kosmo platform helps connect all the pieces together, allowing you to streamline your delivery processes. For the first time, you can leverage the tools of the big delivery companies.

Cubbo
“Kosmo has streamlined our delivery operations with their easy-to-use yet powerful platform. Our operations team reports a 23% increase in dispatcher productivity,”.
Read more
We Grow Webshops
We Grow Webshops is an European network of local carriers and strategic fulfillment  locations that offers faster delivery times & the most competitive shipping rates in EU markets
Read more
momo logo company
Momo Açai
Momo Açai, a virtual brand with multiple kitchens in Singapore offering instant and scheduled delivery of smoothie bowls and other snacks through their own website.
Read more

Power your deliveries and automate logistics

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We enable delivery for any kind of business

We can deliver anything in your city.

Offer Delivery Today
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Restaurants

🡢 Offer 45' delivery
🡢 Plan instant, scheduled or multi-drop deliveries
🡢 Track everything in real time

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Fashion

🡢 move inventory between stores
🡢 offer same-day delivery
🡢 let the customer choose their most suitable slot
🡢 offer returns

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Flower

🡢 move inventory between stores
🡢 offer same-day delivery
🡢 access multiple vehicle types

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Marketplaces

🡢 offer different delivery types to each merchant
🡢 access multiple vehicles
🡢 define allocation rules

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E-Commerce

🡢 move inventory between stores
🡢 offer same-day delivery
🡢 let the customer choose their most suitable slot
🡢 offer returns

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Pharmacy

🡢 offer 1h or same-day delivery
🡢 Plan instant, scheduled or multi-drop deliveries
🡢 Track everything in real time

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