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Optimize, manage & track

your

last mile

Access the most reliable last mile delivery tech. Create routes and autodispatch to drivers. Capture proof of delivery and send updates to your customer.
Trusted by the most successful delivery operators

#1 Last Mile Delivery Software

Last mile tech for your fleet

Access the most reliable last mile delivery tech. Create routes and autodispatch to drivers. Capture proof of delivery and send updates to your customer.

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Trusted by the most successful delivery operators

"Managing a complex supply chain requires robust software solutions, and this last mile delivery software delivers on all fronts. From order tracking to route optimization, it covers every aspect of the delivery process seamlessly. The analytics dashboard provides valuable insights that have helped us make data-driven decisions to improve our operations continually. Highly impressed!."

Avatar 1
Riduan
Ops at Sakae Sushi

Streamline your Last Mile Delivery with a Last Mile Delivery Software

Automatically import your orders

Easily import orders from an excel file, your e-commerce platform or our easy to use APIs.

Upload spreadsheet
Connect to Shopify or other platforms
Integrate to our API

Create optimized routes

Save hours every day by saving time on manual route creation. Our AI powered optimization platform can create optimal routes considering all your order constraints, including delivery windows, capacity and more.

Create optimized routes
Schedule and plan deliveries

Auto-assign to drivers

Kosmo let's you assign orders to your own drivers, to a group of local drivers you work with via chat apps or to national 3rd party courier services. Either manually or auto-dispatch to automate your whole delivery operations.

Own drivers
3rd party courier
Connect to local fleets

Track everything in real time

We provide you all the tools to see live issues and take actions to solve them. Benefit from real-time tracking and ensure proof of delivery capture. Customers are informed in real-time about the order status and ETA.

Real-time driver location
Keep customers informed
Capture proof of delivery
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A Last Mile Delivery Software made for You

The Kosmo platform helps connect all the pieces together, allowing you to streamline your delivery processes. For the first time, you can leverage the tools of the big delivery companies.

For Dispatchers
Plan and optimize routes easily. Assign manually or define auto-dispatch rules. Monitor all your deliveries and leverage our issue management triggers to solve live issues.
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Mobile App for Drivers
Send orders and routes to drivers or blast orders to small fleets. Drivers get all information in the app and have ready to go optimize routes. Real-time location and proof of delivery.
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Delight Customers
Automated customer notifications keep them informed about order status and ETAs. Reduce your support inbound chats and make customers happy with a superior experience.
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All the features to manage your delivery in One App

Live Tracking & Updates

We create consistent and predictable tracking experiences that keep you and your customer updated.

Auto-Dispatch

Automate your order allocation with our flexible in-house algorithm. Assign to in-house drivers or 3rd party couriers.

Route Planning

Save time and money by creating efficient routes automatically with our AI based optimization engine.

Route Optimization

Trust our routing engine to define the best routes for your deliveries. Save up to 40% per order with smart routing.

Driver App

Easy to onboard and use driver app. Drivers get optimized routes, can capture proof of delivery and share live location.

Live Support

No more calling unreachable customer service agents from multiple couriers. We take care of every order that flows through our platform.

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Why You Might Need a
Last Mile Delivery Software

Companies need last mile delivery software to ensure efficient tracking and address key delivery challenges.

This software significantly enhances customer experience and delivery profitability by improving the visibility of ground-level delivery activities. Knowing the real-time status, location, ETA, and executor of deliveries becomes effortless with last mile tracking capabilities.It helps identify inconsistencies at a micro-level, making it easier to address and resolve issues promptly.

Advanced last mile platforms, powered by predictive intelligence and machine learning, proactively alert delivery managers about early, on-time, or delayed deliveries in real-time.

Additionally, last mile tracking provides customers with delivery transparency, enhancing their trust and satisfaction with the service.

Kosmo, a leader in Last Mile delivery software, provides comprehensive solutions tailored for all your last-mile delivery operations.‍
Choose Kosmo for innovative logistics solutions designed to elevate your delivery operations and enhance customer satisfaction.

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6 Problems Last Mile Delivery can Solve

1. Lack of Real-Time Visibility: Poor visibility into last-mile operations can lead to delivery delays, increased logistics risks, and decreased on-time delivery rates. Implementing modern visibility software can significantly enhance delivery tracking and transparency.

2. Control Over Operations: Managing delivery operations, especially with third-party logistics partners, is difficult without robust tracking mechanisms. Traditional methods like calls and spreadsheets are inefficient. Investing in last mile delivery tracking software can improve control and efficiency.

3. Increasing Customer Anxiety: Modern customers expect real-time updates and accurate ETAs. Delayed deliveries and inaccurate ETAs increase customer anxiety. Automated alerts and notifications are essential to keep customers informed and satisfied.

4. High Volume of Status Inquiries: Frequent customer inquiries about shipment status consume significant time and resources. Last mile automation software can reduce these calls by providing automated updates and real-time tracking links.

5. Operational Clarity for Drivers: Drivers often lack clear daily delivery schedules, affecting productivity. Last mile management platforms can automate task assignments, considering factors like delivery type and proximity, to improve driver efficiency.

6. Operational Efficiency: Inefficiencies in delivery operations, such as unnecessary fuel consumption and poor route planning, increase costs and impact productivity.

6 Benefits of a Last Mile Delivery Software

1. Route Optimization: It continuously adjusts delivery routes in real-time, taking into account variables like traffic and weather conditions, ensuring efficient and timely deliveries while minimizing delays.

2. Proactive Monitoring and Alerts:
By leveraging historical data and predictive analytics, the software enables proactive monitoring of deliveries. This foresight allows businesses to anticipate and mitigate potential issues, maintaining reliability and customer satisfaction.

3. Enhanced Operational Efficiency: It streamlines operations by optimizing driver routes, reducing unnecessary stops, and alerting drivers to potential risks. This efficiency not only speeds up delivery times but also lowers operational costs.

4. Data-Driven Insights: Utilizing advanced algorithms and analytics, the software empowers decision-makers with actionable insights. These insights support strategic planning, resource allocation, and continuous improvement in delivery processes.

5. Effective Third-Party Logistics Management: Businesses gain comprehensive visibility into third-party logistics movements, allowing them to track shipments in real-time and evaluate performance against benchmarks. This transparency improves collaboration and ensures optimal partner selection for diverse delivery needs.

6. Elevated Customer Experience: Customers benefit from increased transparency and engagement throughout the delivery journey. Automated notifications keep them informed about delivery status and any potential delays, enhancing overall satisfaction and loyalty.

Case Studies

The Kosmo platform helps connect all the pieces together, allowing you to streamline your delivery processes. For the first time, you can leverage the tools of the big delivery companies.

Cubbo
“Kosmo has streamlined our delivery operations with their easy-to-use yet powerful platform. Our operations team reports a 23% increase in dispatcher productivity,”.
Read more
We Grow Webshops
We Grow Webshops is an European network of local carriers and strategic fulfillment  locations that offers faster delivery times & the most competitive shipping rates in EU markets
Read more
momo logo company
Momo Açai
Momo Açai, a virtual brand with multiple kitchens in Singapore offering instant and scheduled delivery of smoothie bowls and other snacks through their own website.
Read more

Power your deliveries and automate logistics

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We enable delivery for any kind of business

We can deliver anything in your city.

Offer Delivery Today
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Restaurants

🡢 Offer 45' delivery
🡢 Plan instant, scheduled or multi-drop deliveries
🡢 Track everything in real time

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Fashion

🡢 move inventory between stores
🡢 offer same-day delivery
🡢 let the customer choose their most suitable slot
🡢 offer returns

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Flower

🡢 move inventory between stores
🡢 offer same-day delivery
🡢 access multiple vehicle types

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Marketplaces

🡢 offer different delivery types to each merchant
🡢 access multiple vehicles
🡢 define allocation rules

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E-Commerce

🡢 move inventory between stores
🡢 offer same-day delivery
🡢 let the customer choose their most suitable slot
🡢 offer returns

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Pharmacy

🡢 offer 1h or same-day delivery
🡢 Plan instant, scheduled or multi-drop deliveries
🡢 Track everything in real time

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