Onfleet vs Circuit: What's the Best Alternative?

Want to improve the way your deliveries are made?

Selecting the appropriate software is essential in the field of delivery management. 

This is why we want to help you make the best decision possible by presenting you some options available in the market.

Two well-known companies, Onfleet and Circuit, each have their own special qualities which may be what you are in need of right now.

This article explores the comparison in detail to help you make an informed decision.

Pricing

Onfleet

Onfleet employs a straightforward pricing model based on the number of stops your business requires.

This ensures predictability and ease of budgeting for your delivery business, allowing for efficient cost management.

Circuit

Circuit's pricing structure is tailored around the concept of stops.

While this aligns well with the logistics industry's focus on every stop, the lack of automated features may pose challenges, potentially hindering overall operational efficiency.

Automated Scheduling

Onfleet

Onfleet currently lacks automated scheduling capabilities, requiring more manual intervention in the scheduling process.

Circuit

Similarly, Circuit does not offer automated scheduling features, which may result in scheduling conflicts and delays in delivery due to increased manual handling.

Customer Portal

Onfleet

Onfleet does not offer a customer portal.

Even though it might not be a deal-breaker for every company, not having a customer portal has serious consequences, especially when it comes to the customer experience. The consequences of not having a customer portal are as follows, and these can impact you:

• Limited Transparency: When clients are unaware of the current status of their deliveries, it can cause them to become frustrated and unsatisfied.
• Communication Issues: Customers may decide to call customer service in order to get updates, which would add to the workload of your support staff and possibly cause response delays.
• Lost Opportunities for Interaction: A customer portal is a useful interaction point. Customers can view delivery history, track orders, and leave feedback. Missed chances to establish a good rapport and communicate with your customers arise from the lack of such a platform.
• Diminished Customer Control: By granting customers authority over their deliveries, a portal empowers users. Without it, people become more dependent on outside communication and frequently feel less in charge of their entire experience.
• Possibility of Missed Deliveries: Customers run the risk of missing their deliveries if they don't have access to real-time tracking via a portal. This may lead to unsuccessful attempts, returns, and further expenses for the client and the company.

Solution Exploration:

For businesses relying on Onfleet without a customer portal, exploring alternative solutions or supplementary tools that provide similar functionalities becomes crucial.

You can try Kosmo for an all-round solution, including the customer portal feature.

Circuit

Likewise, Circuit also lacks a customer portal, leading to similar challenges in terms of transparency, communication, and customer experience.

Businesses utilizing Onfleet or Circuit without a customer portal should consider exploring alternative solutions or supplementary tools that offer similar functionalities. 

Cash on Delivery

Onfleet

Onfleet does not support cash on delivery (COD), limiting payment options for businesses that rely on this method. Exploring alternative solutions becomes essential to accommodate COD transactions effectively.

Circuit

Similarly, Circuit does not offer support for cash on delivery, requiring businesses to explore alternative solutions to manage COD transactions efficiently.

Barcode/Ticket Scanning

Onfleet

Onfleet excels in barcode and ticket scanning capabilities, enhancing efficiency and accuracy in delivery processes.

Circuit

However, Circuit does not offer barcode or ticket scanning functionalities, potentially missing out on the benefits of streamlined operations.

Drag & Drop

Onfleet

Onfleet allows the convenience of drag and drop functionality, simplifying task management and route planning for users.

Circuit

In contrast, Circuit lacks drag and drop features, which may result in a less intuitive user experience compared to Onfleet.

Alerts/Escalation

Onfleet

Onfleet provides robust alerts and escalation features, enabling proactive responses to potential issues and ensuring timely resolution.

Circuit

Circuit does not offer alerts or escalation features, potentially leading to delays in addressing operational challenges and customer concerns.

Geofencing

Onfleet

With geofencing capabilities, Onfleet optimizes route planning and enhances delivery efficiency by leveraging location-based technology.

Circuit

Circuit offers geofencing functionalities, aligning with industry standards and best practices for route optimization.

Mobile Signature

Onfleet

Onfleet supports capturing mobile signatures, providing proof of delivery and enhancing accountability in the delivery process.

Circuit

Similarly, Circuit offers mobile signature capabilities, ensuring acknowledgment of deliveries and facilitating smoother operations.

Driver ETA

Onfleet

Onfleet provides real-time driver ETA updates, keeping customers informed and satisfied with accurate delivery timelines.

Circuit

Circuit also offers real-time driver ETA features, promoting transparency and customer satisfaction in delivery operations.

Label Printing

Onfleet

Onfleet does not support label printing functionalities, which may pose challenges for businesses requiring printed labels for shipments.

Circuit

Similarly, Circuit lacks label printing capabilities, necessitating alternative solutions for businesses that rely on printed labels for logistics operations.

Conclusion

Are you bummed out? Yes, most of the features you were looking for are not embedded in either of these options.

What is the solution then, you might ask?

Well, it is quite simple. Kosmo Delivery presents itself as a good option. Just take a look at this:

Amazing right? Kosmo has everything you were looking for and that the other two alternatives were lacking at times.

Do you wanna know more about this alternative? We will leave it up to you:

1. User-friendly interface:

Users can save time and reduce the learning curve by rapidly becoming acquainted with the software thanks to its intuitive design.

Kosmo's software also facilitates effective delivery dispatching and scheduling.

And, of course, creating delivery schedules has never been easier. Allocating drivers to particular routes, and optimizing resource allocation are all simple tasks with Kosmo. By ensuring that deliveries are efficiently managed, this feature lowers delays and boosts overall operational effectiveness.

2. Real-time tracking of deliveries with GPS technology:

Kosmo uses GPS technology to provide real-time tracking capabilities. This gives you accurate information on the location and status of each delivery.

Real-time tracking improves visibility and enables you to react quickly to any potential problems or delays.

3. Seamless integration with existing business systems

Kosmo's software seamlessly integrates with your existing business systems, such as order management, inventory, and CRM systems.

This integration guarantees a seamless exchange of information across departments and does away with the need for manual data entry.

You can increase overall operational efficiency, decrease errors, and improve data accuracy by centralizing data and automating processes.

Yes, really. Kosmo's delivery API allows you to integrate with tens of couriers in a single API.

4. Automated route optimization:

Kosmo's software incorporates advanced algorithms for route optimization by taking into consideration the following factors:

• Traffic conditions
• Delivery priorities
• Vehicle capacity

Never worry again about which route is the best one at each time of the day.

By cutting down on travel time, saving fuel, and increasing driver productivity, automated route optimization helps your delivery operations become more profitable.