The Best 10 Retail Delivery Management Software

The best retail delivery management software:

1. Kosmo Delivery
2. Safety Culture
3. Onfleet
4. Bringg
5. Dlivrd
6. Circuit for Teams
7. Shipbox
8. Routific
9. LogiNext
10. Tookan
11. SHEQSY

In the hustle and bustle of the delivery world, keeping everything in check is essential to keep customers happy and operations smooth.

A retail management software steps in as the ultimate problem solver, handling scheduling, route planning, order tracking, and real-time updates.

These tools are a lifeline for businesses in logistics, courier services, and food delivery, making life easier and operations cheaper, all while boosting customer satisfaction.

So, let’s dive into the top 10 delivery management software options for 2024, explaining their features, pricing, and platform compatibility, with a pinch of irony and a touch of humanity.

The 10 Best Delivery Management Software for 2024

1. Kosmo Delivery

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Kosmo Delivery is a retail delivery management software, launched in January 2022, Kosmo initially began as a delivery aggregator but has since expanded into a comprehensive platform for managing shipping needs across Singapore, Malaysia, and the Philippines. 

Unlike traditional aggregators, Kosmo offers more than just comparison shopping for delivery services. It integrates deeply with businesses through its API, providing a good solution for automating and managing shipping operations.

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Features and benefits of Kosmo:

1. Courier Selection and Comparison: Kosmo partners with top courier services in each country it operates, ensuring users can choose the most cost-effective and reliable option for their shipments. Users can compare prices and delivery times to make informed decisions.
2. Flexible Delivery Options: Users can select from various delivery service levels including instant (within 1 hour), same-day (within 4 hours), and standard (within a few days), catering to different urgency levels of shipments.
3. API Integration: Kosmo offers an open API that allows seamless integration with online ordering systems, point-of-sale (POS) systems, or online stores. This integration capability is particularly beneficial for businesses looking to automate their shipping processes and reduce operational costs.

4. Customization and Automation: Businesses of all sizes and industries can leverage Kosmo's API to build advanced automation workflows tailored to their specific needs. This capability helps streamline operations and enhance efficiency.
5. Tracking and Communication Tools: Kosmo provides tracking and communication tools that enable businesses to keep customers informed about their shipments in real-time. This contributes to a better customer experience and improves overall satisfaction.
6. Subscription Options: Users can choose between a free option or a monthly subscription that unlocks additional features, depending on their volume and specific requirements.

Want to learn more about how to deliver your ecommerce orders with Kosmo?

2. SafetyCulture (iAuditor)

SafetyCulture (iAuditor) is an all-in-one delivery management tool designed to optimize your delivery processes from start to finish.

Here are some key features and details:

• Resource Planning: Allocate and manage resources effectively.
• Route Planning: Optimize delivery routes to save time and fuel.
• Order Tracking: Real-time tracking of orders to ensure timely deliveries.
• Issue Resolution: Quickly address and resolve delivery issues.
• Media Documentation: Attach photos and videos to delivery records.
• Collaboration: Seamless communication with stakeholders.
• Analytics: Robust reporting and analytics for performance insights.

Is there a free version? Yes, there is one for teams of up to 10 members.

Pricing: $24/month with a 30-day free trial.

Platforms: iOS, Android, Web.

3. Onfleet

Onfleet is known for its efficient delivery management capabilities, particularly suited for businesses that require high-volume deliveries.

Features:

• Route Optimization: Automatically find the most efficient routes.
• Automated Task Assignment: Assign tasks to drivers based on availability and proximity.
• Proof of Delivery: Capture signatures, photos, and barcodes as proof of delivery.

There is no free version available.

Pricing: $500/month with a 14-day free trial.

Platforms: iOS, Android, Web.

4. Bringg

Bringg specializes in last-mile delivery solutions, catering to both on-demand and scheduled deliveries.

Features:

• On-demand/Same-day Scheduling: Flexible delivery scheduling.
• Real-time Notifications: Keep customers updated with real-time notifications.
• Delivery Tracking: Track deliveries in real-time and gather customer feedback.

There is no free version available.

Pricing: Contact for pricing.

Platforms: iOS, Android, Web.

5. dlivrd

Dlivrd offers a comprehensive delivery management platform with features aimed at enhancing delivery efficiency.

Features:

• Live Tracking: Real-time tracking of delivery vehicles.
• Driver Matching: Match drivers with deliveries based on various criteria.
• POS and DMS Integrations: Seamless integration with POS and delivery management systems.

There is no free version available.

Pricing: Available upon registration.

Platforms: iOS, Android, Web.

6. Circuit for Teams

Circuit for Teams focuses on optimizing delivery routes and ensuring timely deliveries.

Features:

• Route Optimization: Find the quickest routes for deliveries.
• GPS Navigation: Turn-by-turn navigation for drivers.
• Priority Setting: Set delivery priorities to meet urgent delivery needs.
• Automatic Data Importation: Import data automatically to streamline operations.

There is no free version available.

Pricing: $100/month with a 14-day free trial.

Platforms: iOS, Android, Web.

7. Shipox

Shipox offers a good platform for managing and tracking deliveries, tailored for businesses that require detailed analytics.

Features:

• Real-time Tracking: Track deliveries in real-time.
• Driver Application: Dedicated app for drivers to manage their tasks.
• Analytics Dashboard: Comprehensive analytics for performance monitoring.

There is no free version available.

Pricing: $239/month for 1,500 orders, billed annually, with a 14-day free trial.

Platforms: iOS, Android, Web.

8. Routific

Routific helps businesses optimize their delivery routes and track deliveries in real-time.

Features:

• Route Adjustment: Adjust routes based on real-time traffic conditions.
• Live GPS Tracking: Monitor the location of delivery vehicles.
• Proof of Delivery: Capture electronic signatures and photos.

There is no free version available.

Pricing: $39 per vehicle per month, billed annually, with a 7-day free trial.

Platforms: iOS, Android, Web.

9. LogiNext

LogiNext provides a comprehensive fleet and delivery management solution with advanced tracking and scheduling features.

Features:

• Real-time Fleet Tracking: Monitor fleet movements in real-time.
• Order Scheduling and Slot Booking: Schedule deliveries and book delivery slots efficiently.
• Notifications and Alerts: Receive notifications and alerts for important events.

There is no free version available.

Pricing: $0.1 per order, billed annually, with a 14-day free trial.

Platforms: iOS, Android, Web.

10. Tookan

Tookan offers a flexible delivery management solution suitable for various delivery scenarios.

Features:

• Delivery Management: Manage deliveries from start to finish.
• Route Optimization: Optimize delivery routes for efficiency.
• Booking Forms: Customizable booking forms for customers.

There is no free version available.

Pricing: $99/month, billed annually, with a 14-day free trial.

Platforms: iOS, Android, Web.

11. SHEQSY

SHEQSY focuses on ensuring the safety and efficiency of field workers with comprehensive tracking and data collection features.

Features:

• Real-time Location Tracking: Monitor the location of field workers in real-time.
• Data Collection: Collect and manage data efficiently.
• Integration with Scheduling Appointments: Integrate with scheduling systems for streamlined operations.

There is a free version available for teams of up to 10 members.

Pricing: $10/month, billed annually, with a 30-day free trial.

Platforms: iOS, Android, Web.

What is a Delivery Management Software?

A delivery management software is designed to automate and optimize delivery processes, including scheduling, route planning, and order tracking.

It’s very important for logistics providers, courier services, and food and beverage businesses.

Key features to enhance efficiency and reduce costs include:

• Real-time tracking
• Resource optimization
• Robust analytics
• Mobile accessibility: Half of interviewed users said that accessibility barriers have a significant impact on their daily lives. Don't let the delivery management software be another barrier.

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Conclusion

Kosmo stands out as a very flexible retail delivery management platform that goes beyond basic aggregation services.

By focusing on integration, customization, and automation through its API, Kosmo empowers businesses to optimize their shipping processes effectively across Southeast Asia.

Whether you're a start-up looking to streamline operations or a large retailer aiming to scale efficiently, Kosmo offers the tools needed to meet diverse shipping needs while maintaining cost-effectiveness and reliability.