Acceda a la tecnología de última milla más robusta. Crea rutas y asigna automáticamente a los repartidores. Captura el comprobante de entrega y envía actualizaciones a tu cliente.
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«Antes de Kosmo, asignábamos los pedidos manualmente. Ahora se optimizan automáticamente para encontrar el repartidor más adecuado. La entrega nunca ha sido tan fácil».
Importa pedidos fácilmente desde un archivo de Excel, tu plataforma de e-commerce o nuestras API fáciles de usar.
Ahorra horas todos los días en la creación manual de rutas. Nuestra plataforma de optimización basada en inteligencia artificial puede crear rutas óptimas teniendo en cuenta todas las restricciones de pedidos, incluidos los plazos de entrega, la capacidad del vehículo y más.
Kosmo te permite asignar pedidos a tus propios repartidores, a terceros o a empresas logísticas nacionales. Envío manual o automático para automatizar todas tus operaciones de entrega.
Todas las herramientas para ver las incidencias y tomar medidas para resolverlas. Benefíciate del seguimiento en tiempo real y garantiza la captura del comprobante de entrega. Los clientes reciben información en tiempo real sobre el estado del pedido y la hora estimada de llegada.
Creamos experiencias de seguimiento consistentes y predecibles que los mantienen actualizados al cliente.
Automatiza la asignación de tus pedidos con nuestro algoritmo interno. Asígnalos a repartidores internos o a flotas de terceros.
Ahorra tiempo y dinero creando rutas eficientes de forma automática con nuestro algoritmo de optimización basado en inteligencia artificial.
Confía en nuestro algoritmo de enrutamiento para definir las mejores rutas para tus entregas. Ahorra hasta un 40% por pedido con el enrutamiento inteligente.
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Los repartidores obtienen rutas optimizadas, pueden capturar el comprobante de entrega y compartir su ubicación en tiempo real.
Se acabaron las llamadas a agentes de servicio al cliente inaccesibles desde varios mensajeros. Nos ocupamos de cada pedido que pasa por nuestra plataforma.
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When it comes to optimizing dispatch management, businesses face a choice between off-the-shelf solutions and custom-built software.
While ready-to-use products offer broad functionality, they often fall short of meeting specific company requirements.
For those looking to enhance operations with a comprehensive dispatch management solution tailored precisely to their needs, custom development is the ideal approach.
Contact Kosmo Delivery today to discuss how we can create a bespoke dispatch management solution that maximizes efficiency and meets your unique business challenges effectively.
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Dispatch management software serves as a vital tool for businesses looking to streamline operations and enhance efficiency across their service delivery processes. Here’s why you should consider using it:
1. Firstly, it automates the assignment of vehicles or employees to customers, ensuring optimal resource allocation and timely service provision. This automation extends to scheduling appointments and deliveries, allowing for precise planning and minimizing delays.
2. The software also excels in optimizing route schedules based on factors like distance, priority, and deadlines. This capability not only reduces travel time and fuel costs but also improves overall service efficiency.
3. For daily operations, dispatch management software provides task lists to drivers and employees, ensuring clarity and accountability. It enables businesses to monitor and control services performed, maintaining quality standards and customer satisfaction.
. 4. Moreover, the software facilitates comprehensive management of various stakeholders including customers, drivers, vehicles, carriers, cosigners, and employees. This centralized management capability enhances coordination and operational oversight.
5. Effective communication is another key feature, enabling seamless interaction between call center representatives and field personnel. This real-time communication ensures that updates and instructions are promptly relayed, enhancing responsiveness and service quality.
6. Lastly, dispatch management software generates detailed reports on a daily, weekly, monthly, or quarterly basis. These reports offer insights into operational performance, resource utilization, and customer service metrics. They support informed decision-making and continuous improvement efforts.
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Lower Fuel Costs: By optimizing routes and schedules, the software reduces travel distances and minimizes fuel consumption, leading to cost savings.I
Increased Efficiency: Fewer employees can handle service delivery tasks efficiently, improving workforce productivity and operational throughput.
Enhanced Customer Satisfaction: Timely deliveries facilitated by the software ensure customers receive goods and services promptly, boosting satisfaction levels.
Reduced Rejection Rates: Better management and coordination result in fewer instances of rejected goods or services, minimizing operational disruptions.
Improved Company Reputation: Reliable and efficient service delivery enhances the company's reputation for reliability and professionalism.
Expanded Customer Base: With improved service quality and timely deliveries, businesses can attract more customers and increase sales, expanding their market reach.
The Kosmo platform helps connect all the pieces together, allowing you to streamline your delivery processes. For the first time, you can leverage the tools of the big delivery companies.
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